Design with Human Needs and Business Impact in Mind.

I specialize in creating impactful services, products, and customer experiences for Fortune 500 companies. With over 20 years of experience, I bring deep expertise in informed decisions that drive successful initiatives. My approach involves understanding underlying problems, anticipating future needs and trends, and ensuring solutions align with business goals while enhancing lives.

Services

Design Team Leadership

Coaching and mentoring designers within and across projects. Leading by example and getting out of the way when needed. Sharing knowledge and contributing to a great workplace culture.

Workshop Facilitation

Preparing for and leading workshops. Topics could revolve around process improvement, idea generation and co-creation sessions, or evaluating the effectiveness of a design solution.

Design Research

Observing people in the field using products and services. Collecting insights and synthesizing findings and recommendations.