Design with human values and business impact in mind.
I help create engaging and useful services, digital products, and customer experiences for large companies in need of informed design decisions to ensure successful initiatives. I work hard to deeply understand underlying problems, anticipate future needs and trends, and ensure the solution provided meets business goals – while making life easier for people.
Services
Design Team Leadership
Coaching and mentoring designers within and across projects. Leading by example and getting out of the way when needed. Sharing knowledge and contributing to a great workplace culture.
Workshop Facilitation
Preparing for and leading workshops. Topics could revolve around process improvement, idea generation and co-creation sessions, or evaluating the effectiveness of a design solution.
Design Research
Observing people in the field using products and services. Collecting insights and synthesizing findings and recommendations.